Branch Support Specialist I

The following full-time opportunity is now available at our Mankato Service Center location:

Responsible to support various bookkeeping and deposit operations functions within the Service Center. This position will be responsible for completing a variety of consolidated bookkeeping functions performed. The duties will be rotated on a periodic basis to ensure adequate back up.


Accountabilities (Deposit Services/Bookkeeping):

  • Wire room functions
  • Reject processing and returned items resolution (including NSF/EFT/ACH/debit card)
  • Stop pay review and resolution
  • Non-post review and resolution
  • POD and check adjustment resolution
  • Notification of change (NOC) review and resolution
  • Gift card ordering for the branches
  • Debit Card/ATM Card disputes and charge backs
  • ATM Settlement Management
  • Review of some daily activity reports
  • Connect 3 Review
  • EFT Error Resolution
  • Rochester Armored Car Vault Management
  • Centralized file maintenance input
  • Document scanning committing and indexing
  • PIM In Process reconciliation
  • Garnishment/Levy processing
  • Financial Money Order/Official Check Management
  • Card Management
  • Abide by all policies, procedures and regulations of UP.
  • Any and all other duties as assigned by management.

Job Specifications:

Strong attention to detail, must embrace change, effective at time management/prioritization/multi-tasking, effective oral and written communication skills, ability to meet the needs of the branches and maintain an effective working relationship.


 Job Qualifications:

    • One to Five years experience in bank operations/bookkeeping experience.
    • Attention to detail.
    • Sensitive to confidential information.
    • Effective time management skills.
    • Occasional day travel may be required for training/meeting purposes.

Salary will be based on qualifications, competitive benefits package included.  Applicant can apply by emailing an introductory letter and resume to:  United Prairie Bank, Human Resources -