News & Events
Consumer Scam Alert
Cyber criminals are preying on American tax payers that have made the April 15th deadline and are now waiting to hear about their refund. There is a massive phishing scam going on right now which tries to trick consumers into opening a Microsoft Word attachment. But if they do, all their files will get hijacked and encrypted. If that happens, a person can only get their files back after paying around a $500 ransom demanded by the hijackers. Remember, think before you click, and do not open any attachments you did not ask for!
Debit Card Fraud Alert
Dairy Queen and K-Mart joined the list of merchants who are now currently investigating possible merchant data security breaches. Both retailers are offering customers who may have been affected in their specified time frames with additional credit tracking and/or protection offerings. Please visit the Dairy Queen or Kmart websites for specific and up-to-date information on this incidents.
United Prairie Bank takes news of these mass card breaches seriously. Here is what United Prairie Bank will be doing to address this situation for our customers:
- Additional monitoring of card transactions for those customers who we are informed may have been affected.
- Direct contact with customers whose cards have suspicious card activity by a United Prairie associate to ensure the transactions are valid.
- Placing orders of new cards for customers on a case-by-case basis if the customer makes a request. We do not currently have plans to automatically re-issue cards at this point.
Our customers who are concerned they may be affected should:
- Closely monitor their account and card purchase activities through eBanking, Mobile Banking or their account statements.
- Be sure to keep their personal and account information private as phishing attempts by those who made the breach could follow. To learn more about your security and phishing, click here.
- Contact your local United Prairie banker immediately or call our card provider right away if you notice any suspicious activity. (24-hour assistance: 1-800-472-3272)
Login Security Update
Effective June 9th, 2014, the image and passphrase will no longer be displayed on the password page in United Prairie eBanking or Mobile Banking. eBanking and Mobile Banking users can be assured United Prairie will continue to protect your financial information with a multi-layered security system. These are the three layers of eBanking and Mobile Banking security:
- Identifying a correct User ID and Password is entered.
- The program will check the computer, mobile phone or tablet that is being used to login. If the device isn’t recognized, the user will be prompted to answer a Security Challenge question.
- The program will check geographic indicators. If the user is trying to login from a new location they will be prompted to answer a Security Challenge question.
Contact your local United Prairie office if you have any questions on this update.