Customer Bill of Rights

You have the right to:

• A warm welcome and cheerful service.
• Prompt, knowledgeable and courteous service.
• Confidential and discreet handling of your personal information.
• Accuracy regarding all your account relationships and transactions.
• Timely processing for your mail transactions.
• Prompt responses to all your questions and problems.
• A sincere “thank you” whenever you do business with us.
• Our undivided attention.
• Our genuine appreciation for your patronage.