Insurance Client Service Specialist

The following full-time opportunity is now available.

Location: Mankato, MN

This position requires Minnesota Property / Casualty and / or Life / Accident & Health insurance producer’s license. Assist agents with sales and retention activities by providing essential support focused on marketing and client service. Maintain a productive insurance office.

Responsibilities Include:

  • Communicate with current and potential clients and resolving concerns.
  • Contact current and potential clients via phone and/or email to set appointments for agent.
  • Prospect for new clients and identify cross-sell and up sell opportunities with current clients.
  • Set priorities and manage workflows to ensure efficient, perform timely and accurate processing of transactions.
  • Process policy payments, endorsements and certificate requests. Set follow up activity to assure request were properly completed.
  • Assist clients in submitting loss notices and maintain follow up to ensure timely claims settlement.
  • Maintain orderly electronic files and information, following agency standards.
  • Compile and update client lists and databases.
  • Prepare insurance proposals, review documents and forms required to bind insurance products, as directed by licensed staff.
  • Assist agent with additional activities as assigned to achieve office growth and retention objectives.
  • Attend required training and continuing education programs regarding insurance products and financial and insurance regulations.

Minimum Qualifications:

  • HS Degree or equivalent
  • Advanced knowledge of Microsoft Office products
  • Excellent spelling and grammar; excellent verbal and written communication skills
  • Professional appearance and telephone manner is essential
  • Minimum of two (2) years prior insurance office experience preferred
  • Must obtain MN Property / Casualty and / or Life, Accident & Health Insurance License within 180 days of employment
  • Occasional day travel may be required for training/meeting purposes.

About Our Company:

Founded in 1973, United Prairie Bank has 12 branch locations through-out Minnesota. Along with banks, United Prairie also offers insurance and financial planning for its customers. United Prairie Banks typically carries strong overall safety and soundness ratings available from banking regulatory agencies. United Prairie has a centralized administrative support office in Mankato, MN. Centralized support provides specialized support in administration, credit, operations, compliance, investments, marketing and technology. United Prairie offers the below benefits to qualified employees:

  • Health, Dental, Vision insurance & Flexible Benefits
  • Nine paid holidays
  • PTO (paid time off)
  • 401(k) plan with employer match
  • Life insurance

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Applicant can apply by emailing an introductory letter and resume to: United Prairie Bank, Human Resources -

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.