Logging into Online Banking
- Your Alerts settings and card controls will not transfer. Make note of your current settings before September 12th. These will need to be set up in the new system.
- Any recurring internal transfers you currently have set up will carry over as is. Once the new system is live, if you want to make edits to them, you will need to set up the transfer again and delete the old one.
- On September 12th, login using your existing User ID and Password. You will have the option to receive a text or phone call with a one-time passcode to verify your identity and login.
- If you utilize biometrics to access digital banking, be sure you know your User ID and Password before September 12th.
- To ensure a smooth first time login, it is important that your Online Banking Profile includes your current phone number and email address. Please login to review and update this information as soon as possible.
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Downloading the mobile banking app
Once the new system is live on September 12th, you can access the new Mobile Banking app in two ways:
- Through our Current Mobile Banking App: Open our current app, and you will be redirected to download the new app. Once downloaded, login with your existing User ID and Password, then delete the old app.
OR
- Direct Download: Search for United Prairie Bank in your device’s app store, and download the new app. Login with your existing User ID and Password, then delete the old app.
NOTE: If you previously used biometrics to login, you will need to activate this feature within the new app.
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