Helpful Information, tools, and FAQs for your Banking
What is the bank’s routing number?
United Prairie Bank Routing Number is 091214627
How can I shut off my debit card?
If you lost your debit card, call 1.800.472.3727 any time of day or night. You can also contact your local branch during banking hours.
Our Mobile Banking app is also a great option. Download the app to control your card in real time. You can turn off your card if it's lost or stolen.
what should i do if i have fraud on my account?
Contact your local United Prairie Bank location as soon as possible to assist with your bank accounts. You should also notify the issuers of any credit cards you have that may be affected by the incident. Depending on the situation, you may want to contact your local police department to file a report. Be sure to keep documentation and notes from the incident for future reference.
You may also want to contact one of the major credit reporting agencies to place a fraud alert on your credit record.
Experian: 888.397.3742 or https://www.experian.com/
Equifax: 800.525.6285 or https://www.equifax.com/personal/
TransUnion: 800.680.7289 or https://www.transunion.com/
CAN I OPEN AN ACCOUNT ONLINE?
Yes, you can! We would love to see you in person, but if it's easier for you to open your account online, you certainly can. Be ready with the information for all the account owners you wish to add, and your ID. It's easy, and takes only about 15 minutes or less.
WHAT IS AN ITM?
ITM stands for Interactive Teller Machine. ITMs provide both traditional ATM services with the addition of LIVE teller services during specific hours through a video feed.
How do I make a deposit at an ATM?
Are my accounts fully covered by FDIC insurance?
Check it out with EDIE or visit with your local banking expert for more information on how to ensure your accounts are covered.
federal reserve holidays (non-processing days)
How can I avoid Overdraft Service charges?
We have options to help manage those tricky times when money is tight. We can also help you make sure you are able to make those necessary purchases when you need items the most regardless of if you have the funds available.
It’s super easy! Once you’re enrolled in online banking, click the Profile menu item in the upper right corner. You’ll find an Electronic statements menu item below in the Profile screen. Choose the accounts from your list that you want to enroll and select eStatements for the Delivery Method. Review the Terms and Conditions, check the box and save. Congratulations on helping reduce paper consumption!
With your Business checking or Rewards Checking - Points account, you can earn points to redeem for gift cards, merchandise, travel rewards, and more. Visit uchooserewards.com to register your card and create an account. Use this site to track and redeems your points.
can i get my coins counted at united prairie bank?
Yes! United Prairie Bank offers coin counting service to all customers.
Am i saving enough or can i afford my loan payments?
Find out using our handy financial calculators!
How do I know if I have the right internet browser to support online banking services?
How can I learn to use my online tools?
We have lots of videos and click thru demos on our many online and mobile tools. Visit our Education Center to learn how to best use the tools available to you.
how do i set up account notifications for mobile banking?
Here is a quick guide to help set up account alerts for your Mobile phone.
How can I purchase Savings Bonds?
You can order savings bonds online directly through TreasuryDirect.
How can I purchase or register my United Prairie Bank Gift Card?
United Prairie offers VISA Gift Cards of any value $10 or over. You can buy them at your nearest UP location or online. You can register your card for use in online purchases online or by calling 866.244.5630.
How can I limit my contacts from United Prairie for Marketing?